What is MikroTik and how to get support
Do you require assistance with an already functioning setup or a new installation? We can help with all cases.
Top certified professionals at your fingertip when you need them; this is the assurance you have when working with us.
ABOUT MIKROTIK
MikroTik is a Latvian company that was founded in 1996 to develop routers and wireless ISP systems. MikroTik now provides hardware and software for Internet connectivity in most of the countries around the World. Their experience in using industry-standard PC hardware and complete routing systems allowed them in 1997 to create the RouterOS software system that provides extensive stability, controls, and flexibility for all kinds of data interfaces and routing. In 2002 they decided to make their hardware, and the RouterBOARD brand was born.
ISPs, individual users and companies of all sizes use MikroTik products for building data network infrastructures all around the World.
ROUTEROS
MikroTik RouterOS is a router operating system and software which turns regular PC or MikroTik RouterBOARD hardware into a dedicated router.
Main features:
802.11a/b/g/n/ac support
Custom Nv2 TDMA protocol
Advanced Quality of Service
Stateful firewall, tunnels
STP bridging with filtering
WDS and Virtual AP
HotSpot for Plug-and-Play access
RIP, OSPF, BGP, MPLS routing
Remote WinBox GUI and Web admin
High availability with VRRP
Bonding of Interfaces
Telnet/mac-telnet/ssh/console admin
Real-time configuration and monitoring
3G/LTE support
OpenFlow support
HARDWARE
Wide range of outdoor and indoor CPE and AP solutions.
Carrier-grade routers with cutting edge multi-core CPUs and Smart Switch series.
Small integrated routers run RouterOS that enables users to customize and accessorize them.
More than 160 different product variations are available.
SUPPORT
We have long provided support for MikroTik's RouterBOARD and RouterOS products onsite and remotely. Sometimes pinpointing or describing an issue can become a tedious task for clients; hence we take our time to comprehend the matter, put it down as an understandable statement, and present the way forward. Once a solution is presented, clients are given the choices of execution by our engineering staff, their staff with our supervision or DIY model.
It is always good practice to include a copy of "supout.rif" file in support requests to make your configurations visible for the support engineers. Please feel free to contact our support regarding any question or issue you may be facing.
WARNING: Do not post the supout.rif file publicly on the internet or share with unauthorized personnel.